Outsourcing

While better known as a leading provider of software solutions and services to the Utilities and Payment Systems industries, Wiseyes Solutions has over the last five years made inroads into Outsourcing.

Wiseyes Solutions Outsourcing solutions include:

• Consulting
• System Integration
• Managed IT Operations
• Infrastructure Outsource Services
• Application Outsource Services
• Business Process Operations Services
• Wiseyes Solutions provides these services in two broad approaches:
1. As Is; and
2. Design, Build and Operate.


Certifications and Accreditations

Wiseyes Solutions Production and Development Data Centre and Disaster Recovery Data Centre is located in CyberJaya, AIMS KL & Menara Ansar JB. Wiseyes Solutions Data Center’s and its IT Operations are certified/accredited with recognised Security Standards and Certifications. In addition, Wiseyes Solutions credentials have been independently affirmed in 2004 by MCMC (Malaysian Communications and Multimedia Commission), which listed Wiseyes Solutions as the leading solutions provider for core banking modernisation among the top ICT company in Malaysia. This affirmation, along with Wiseyes Solutions success track record, ensures Wiseyes Solutions provides solutions and corporations with a highly reliable, low-risk alternative for its Data Processing needs.

Key service deliverables include:

• Consulting
• Implementation and Project Management Services
• Customer Relationship Management
  • Customer Service Management
  • Contact/Help desk Centre
  • Web-based Customer Service Management System
  • Client governance
• Data Centres and Infrastructure
  • From Hosting to Managed Services
• Managed Services
  • Infrastructure Management
  • Network Management
  • Security Management
  • Server/Storage Management
  • IT Operations
  • Application Management Services/ASP
• Software Development
  • Application Development
  • Application Testing Services
  • Application Deployment
• Disaster Recovery/Business Continuity
• Disaster Recovery/Business Continuity Services
• Business Process Outsourcing (Back-office)

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